T-Mobile - Field Service Engineering Intern (Bothell, WA)

Field Service Engineering Intern (Grad)

T-Mobile 

Where: Bothell, Washington
Deadline: ASAP  

Last Edited: Feb. 11, 2014
Approx Hours: TBD
Number of Applicants: View Number of Applicants

About:

Paid

Campus Hub

Internship

Targeted Apply

Summer

Tags:

 

• Engineering , 
• IT & Operations

Under the direction of a SR. RF Engineering Manager, performs a variety of duties to support the Field Engineers. Focus on providing exceptional service to Engineering Team in delivering the T-Mobile promise. 

Responsibilities 

- Partner with the Market Strategy team working on customer experience Analytics 
- Optimization initiatives to improve end user experience on the Seattle Network. 
- Deep dive into the employee reported network issues and wide spread customer issues. 
- Data Analytics 
- Visualization of technical data – KPI’s , UE measurements , SR’s , DT , Prediction etc. 
- Data Mining, Automation, Create Dashboards to drive operational efficiencies. 
- Statistical analysis - regression, interpolation, trending, reporting of data to assist in coming up clear cut actions which will solve issues.
- System & Action automation for TT & Alarms 
- Predictive Analytics to enhance end user experience 
- Single Rf tool platform realization - 
- SON , UE Measurements 
- Carrier IQ 

Functional and Technical Skills 

- Candidates should have very strong skill set in the following areas: 
- Software development 
- Coding & Scripting 
- Front end visualization & Backend database management 
- Strong problem solving abilities and strong critical thinking. 
- Strong communication skills. 
- Proficient in MS Office Suite (Word, Excel, Powerpoint). 
- Poses analytical and support skills that are required to service an enterprise account. 
- Keep aware of all changes by reading and understanding documentation provided either through automated knowledge system, team meetings, training, email or other means. 
- Currently pursuing a Masters degree in Computer Science or Electronics and Telecommunication

Background of Candidates:

- Candidates should have background experience, skills, and/or education appropriate to 
position description. 
- Candidates must have at least a 3.0 GPA and be currently enrolled in school or post graduation of six months. 
- Background checks are required for interns. 
- T-Mobile requires that individuals considered for internships are a minimum of 18 years of age and 
have the right to work in the United States. 

Timeframe: Summer 2014 (start May/June) for 12 weeks 

T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.